Monitor
- ✓24/7/365 Monitoring
- ✓Live Customer Dashboards
- ✓Automated Ticketing System
- ✓Severity Assignment and Escalation
- ✓Field Dispatching System
- ✓Periodic Reporting on Service Delivery and Infrastructure Performance
Teccmanage Service Packages
teccmanage packages offer a tiered service model that starts with continuous monitoring, dashboards, and reports, then moves to full management of settings, changes, backups, and disaster recovery, and finally to performance optimization through analysis, automation, proactive updates, and lifecycle reports.
Manage
- ✓Complete Configuration Management & Ownership
- ✓Use Cases Enhancement
- ✓Visibility Review
- ✓Change Management and Control
- ✓Disaster Recovery and Testing Support
- ✓Configuration Backup and Inventory
Optimize
- ✓Historical Performance Analysis and Design Review
- ✓Full Inventory Collection and Automation
- ✓Vendor API Integration for Security Updates and Support Status
- ✓Proactive Upgrades and Patch Management
- ✓Life Cycle Reporting