Network operation center

packages

Group 11869

monitor

24 x 7 x 365 monitoring
tecc NMS or API integrated customer NMS
live dashboards
automated ticketing
assignment & escalation
field dispatching
periodic reporting
Group 11870

Manage

configuration management & ownership
products & vendor expertise
change management
control management
disaster recovery & testing
support systems backup
Group 11871

Optimize

design review
asset management
API integration
proactive upgrades
patch management
lifecycle management

Security

         real-time compliance monitoring
         best-of-breed protection
         customer data storage
         complete end-point protection

         resilient network
         connection redundancies
         maximum transit security
         dedicated firewalls
         multi-factor authentication
         secure remote access

services

services

Service Desk

ITIL compliant service desk
experienced service desk experts
incident, problem & change control management
help desk support

Network

data centers, campus, branch networks
core, distribution, access switches
spine/leaf and fabric architectures
wired and wireless infrastructure

Security

NextGen FW, perimeter UTM firewalls
IPS, SSL decryption, content filtering
end-point protection, VPN concentrators

Computing

rack and blade servers
private cloud & software defined data centers
public cloud / hybrid cloud

Applications & Services

domain controllers, active directory
exchange, DHCP, DNS, databases
open source applications

Voice & Collaboration

unified communications
call centers
web sharing & conferencing

OS & Hypervisors

Microsoft Windows, Linux, Vmware, OpenStack